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Booking Terms & Conditions

Booking confirmation

 

Your booking is confirmed once payment or deposit has been received and confirmed by Cape Town Hiking.

 

Fitness requirements

 

Guests are responsible for selecting a hike appropriate to their fitness level and abilities. If you are unsure, please discuss this with us before booking.

 

Safety

 

The safety of our guests is our highest priority. Cape Town Hiking reserves the right to alter, postpone or cancel a hike if weather conditions, fire risk or other safety concerns make it necessary.

 

Guided hikes

 

Participants agree to follow the guide's instructions at all times. Failure to do so may result in the participant being asked to leave the hike if their behaviour places themselves or others at risk.

 

Medical conditions

 

Guests should advise us before the hike of any medical conditions, injuries or allergies that may affect their participation.

 

Equipment

 

Participants are responsible for bringing suitable clothing, footwear, water and any other equipment recommended before the hike.

 

Cancellations

 

More than 7 days: full refund

3–7 days: 50% refund

Less than 48 hours: no refund

 

Weather

 

Cape Town weather can change rapidly and unexpectedly. Cape Town Hiking reserves the right to change routes or cancel hikes where necessary for safety or comfort.

 

Liability

 

While every reasonable precaution is taken to ensure participants' safety, hiking is an outdoor activity that involves inherent risks. By participating, guests acknowledge these risks and accept responsibility for taking part in the hike. Nothing in these Terms excludes liability where it cannot legally be excluded under South African law.

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