
Booking Terms & Conditions
Booking confirmation
Your booking is confirmed once payment or deposit has been received and confirmed by Cape Town Hiking.
Fitness requirements
Guests are responsible for selecting a hike appropriate to their fitness level and abilities. If you are unsure, please discuss this with us before booking.
Safety
The safety of our guests is our highest priority. Cape Town Hiking reserves the right to alter, postpone or cancel a hike if weather conditions, fire risk or other safety concerns make it necessary.
Guided hikes
Participants agree to follow the guide's instructions at all times. Failure to do so may result in the participant being asked to leave the hike if their behaviour places themselves or others at risk.
Medical conditions
Guests should advise us before the hike of any medical conditions, injuries or allergies that may affect their participation.
Equipment
Participants are responsible for bringing suitable clothing, footwear, water and any other equipment recommended before the hike.
Cancellations
More than 7 days: full refund
3–7 days: 50% refund
Less than 48 hours: no refund
Weather
Cape Town weather can change rapidly and unexpectedly. Cape Town Hiking reserves the right to change routes or cancel hikes where necessary for safety or comfort.
Liability
While every reasonable precaution is taken to ensure participants' safety, hiking is an outdoor activity that involves inherent risks. By participating, guests acknowledge these risks and accept responsibility for taking part in the hike. Nothing in these Terms excludes liability where it cannot legally be excluded under South African law.